Veterinary Receptionist – Leamington Spa

Job Description

About Us

Building the best place to work in the veterinary industry is creating exceptional opportunities for people like you.

Here, you won’t just be part of the team, you’ll be part of our nationwide family. We’ve built a network of 330 practices with 22 state-of-the-art 24-hour centres that are all home to a family of professionals who provide a high standard of care. You won’t just help to deliver care, you’ll deliver exceptional care for your patients and clients. And you’ll do it all supported by your colleagues and some of the best training and development in the industry.

Join us where we’re building better every day.

The Role

Joining our professional, personable team in the practice, you’ll deliver exceptional care by going above and beyond your duties providing an exceptional customer service, putting patients and clients first, always.

Everyone here is focused on our patients and clients, and you will be too as you answer calls and queries, make appointments and take payments, and ensure the practice is safe and well-stocked.

We are currently seeking a warm and welcoming receptionist to fill a full-time vacancy working in our 24 hour Leamington Spa branch. The successful candidate will assist a team of supportive Veterinary Surgeons, Nurses and Patient Care Assistants.

Receptionist or customer facing experience is essential for this role as is a love of animals, although no prior animal care experience is required. This position will best suit a proactive enthusiastic individual with a passion for customer service and exemplary communication skills. You should be able to multitask, remain calm under pressure and prioritise your work load whilst maintaining a friendly and welcoming disposition.

Key Accountabilities

Dealing with a busy switchboard and arranging call backs.

Scheduling appointments and entering lab results into the client’s files.

Taking payments.

Ensure the consult rooms are fully stocked

Administration duties

Cleaning the reception area.

Skills and Experience

Previous work experience within a veterinary practice is desirable (voluntary or paid) along with a willingness to learn; work experience with animals would also be beneficial.

Experience in receptionist and administration.

The Branch

Medivet 24 hour Leamington Spa

Job Details

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Job Location

1 Guy Street , Leamington Spa, CV32 4RX

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Medivet 24 Hour Leamington Spa - Feldon Veterinary Centre