Customer Service Representative

Job Description

Job Description

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff.

Comprehensive Benefit Package offered for full-time employees.
• Benefits we offer full-time employees

o Options for health, dental, vision, life, long and short term disability & more

o 401k

o Accrued PTO Package

o Employee Discounts

Minimum of 1 year related experience preferred.

Job Details

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Job Location

Billerica, Massachusetts, United States

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Middlesex County Animal Hospital