Veterinary Receptionist

Job Description

Overview

Brunswick Animal Hospital invites you to come work where you would normally vacation! We are located only about 15 miles off the beaches of North Carolina and about an hour north of Myrtle Beach, South Carolina.

Our hospital opened its doors in 1975 to provide our local community with small animal veterinary care. We have a long-standing relationship with our community here at our hospital where our staff remembers clients and their pets like family. We offer the best general practice medicine by providing thorough exams, client education, preventative care, as well as dental care. We have a well-rounded team each with unique qualities to provide the most efficient and fun day to day functions.

If you are a great communicator, enjoy multi-tasking, and are passionate about animals we encourage you to join our team!

As a Receptionist you will:

  • Receive and place calls to clients for the purpose of scheduling.
  • Prioritize multiple tasks in a calm, organized manner.
  • Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
  • Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments.
  • Utilize hospital computer systems to document medical records and communicate with clients and teammates.
  • Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
  • Excellent customer service skills and an exceptional level of communication in a professional manner.
  • Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
  • Maintain a positive attitude in all interactions with clients, pets and other teammates.
  • Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.

Responsibilities / Qualifications

  • Utilizing standard office/business equipment.
  • Knowledge of veterinary medical terminology and procedures.
  • Flexible schedule including weekends, some holidays.
  • Experience with veterinary software is preferred.
  • Ability to work independently on assigned tasks as well as to accept direction on given assignments.
  • Possession of organizational skills.
  • Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Short Term Disability
  • Paid Time Off (Vacation & Public Holidays) – for eligible positions only
  • SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
  • Teladoc- FREE doctor access 24/7
  • Discounted Veterinary Care
  • EAP (Employee Assistance Program)
  • A large network of over 2,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
  • Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people!

#SUPPORTSJ

Job Details

Employment Type:
Full-time
Position Type:
Other
Earliest Start Date:
16-Apr-2021
Modified
16-Apr-2021

Job Location

Supply, North Carolina, United States

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Brunswick Animal Hospital