Job Description

St.Catharines Animal Hospital is a highly reputable veterinary facility that has been serving St.Catharines and it’s surrounding areas for more than a decade. We are looking to hire someone who provides an excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 1 year job-related experience required. Shift flexibility is required, including evening and weekend scheduling. There is a 3 month probationary period to start. Health and dental benefits are provided after the probationary period has been completed.