Job Description
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles all pet reminder calls. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Escorts clients to exam rooms. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required. Bilingual required
Houston, Texas, United States