The Role

We are looking for a part time (10 hours) Veterinary Receptionist to work 2 evenings a week plus every Saturday (there may be chance for more hours to for holiday and sickness cover). The role will involve:
• communicating with clients in regards to appointments, medications & payments
• answering telephone calls – to book appointments, order medications, discuss queries
• reply to emails
• liaise with Veterinary Surgeon in regards to client questions
• liaise with Veterinary Nurses in regards to inpatients
• general cleaning
• filing paperwork on to patient records
• photocopying

About Us

Across our two sites we have access to excellent facilities and equipment including a full operating theatre, digital x-ray, in-house laboratory, dental suite, including dental radiography, and ultrasound facilities. We have the added benefits of being able to offer clients extra services such as behavioural consults, acupuncture and dedicated nurse consults. Abbeymoor is also a RCVS accredited General Practice at Halifax Road. Our Abbey Lane branch is currently undergoing refurbishment.

Here at Abbeymoor we are a team of 7 Veterinary Surgeons, 4 Registered Veterinary Nurses, 2 Student Veterinary Nurses, 5 Receptionists, 4 Admin/Support staff and 1 Domestic. We are team dedicated to supporting CPD and are lucky enough to have a Veterinary Surgeon who carries out acupuncture, another with a Certificate in Behaviour and a Certificate in Medicine. We work hard to be part of our local community and support several charities including Cats Protection and Guide Dogs for the Blind along with raising awareness for Support Dogs, Friends of Ferals and Street Paws.

Applicant Requirements

• Excellent customer service skills
• Previous reception experience especially within a veterinary practice is advantageous although training will be provided
• Excellent telephone manner
• Organised
• Ability to work well in a pressured environment

As a BAME and LGBT+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer we are keen to hear from candidates with disabilities and long term health conditions, and would be happy to discuss any reasonable adjustments needed during the recruitment process.

If this position is of interest to you then please get in touch.