Job Description

KENNEL AND ASSISTANT JOB DESCRIPTION

CORE JOB REQUIREMENTS:

Must be extremely flexible with scheduling, scheduling needs to be determined by scheduling supervisor

Provide EXCELLENT customer service

Educate clients (hospital policies, routine medical problems & procedures, pet health recommendation, products and services)

Ensure all tasks are completed prior to end of shift

Adhere to OSHA regulations

Accurate data entry

Answer / dial telephones

Maintain general cleanliness of hospital

Assist in other areas of hospital when needed

Assist with training new hires

CORE PHYSICAL JOB REQUIREMENTS:

Sit, stand, walk, reach, lift

Lift up to 50 pounds of weight

Walk on stairs

Carry food or patients

Physically restrain animals in a safe manner

Walk &/or restrain dogs on leash

Fine motor skills to manipulate syringes, blood tubes, keyboarding, etc

QUALIFICATIONS:

A team player who enjoys interaction with both people and pets.

A friendly, caring and compassionate individual with great customer service skills who will

provide the best possible care to pets and the owners who bring them to our facility. Individual must be very flexible with scheduling, understanding schedule may change on a weekly basis. Some nights, Holidays, and weekends are required.

KENNEL

PRIMARY KENNEL / LVT ASSISTANT DUTIES :

LVT ASSISTANT :

Excellent customer service

When in kennel, take direction from LVT(s) on duty

Humanely and effectively restrain pets for treatments and/or LVT appointments

Minor LVT help– Cut surgical drapes, Make saline flushes, Clean surgical suite and treatment area (as instructed by LVT), Assist with radiographs

KENNEL ATTENDANT :

Provide excellent patient care

Walk, feed, and water animals as per instructions maintaining logs

Alert LVT or DVM to possible health problems of patients (vomiting, diarrhea, not eating etc)

Using the proper disinfecting techniques to clean cages (top, sides, bottom and door), run drains and grates

Bathe and groom animals as directed with medicated shampoo

Laundry

Stocking- Maintain supplies of towels and stock all necessary supplies for kennel use, stock both bathrooms with toilet paper and paper towels

Sweep and mop all floors, both sets of stairs and basement

Clean litter boxes and Scoop poop in dog walking areas

Pick up litter around hospital (sidewalks and parking lot)

Prepare deceased patients to be taken home with owners or cremated and take paw prints

Maintain cleanliness of kennel, isolation, basement, and dog walking areas.

Unpacking and putting away kennel supply orders

Empty trash in treatment area as needed. Gather and empty trash, fold and bundle cardboard for recycling

Put up and take down flag: proper handling and folding technique

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EXAM ROOM ASSISTANT

PRIMARY ASSISTANT DUTIES AT VCAH AND HARMONY PET WELLNESS CENTER :

Excellent customer service

Work as a team with other assistants to ensure all tasks get completed in a timely manner

Greet clients and pets, introduce yourself and escort into the exam room

Determine the reason for visit, take history and weight and record in electronic medical record

Set out supplies needed for the visit (vaccines, IVs, bandages, blood/urine tubes etc)

Physically restrain patient for exam. Collect specimens (urine, stool) as per doctor

Enter visit charges into the computer

Monitor waiting room and client wait times (inform doctor of what is happening in waiting area)

Clean exam room(s) and hands between appointments and at the end of the shift

Prepare blood, urine, feces, cultures, biopsy samples for the outside lab

Perform In-House bloodwork and run machines (CBC, chemistry, PCV, Snap tests, coagulation, etc)

Call clients if requested by doctor

In the Pharmacy (occasional need):

Account for all drugs/supplies leaving the pharmacy

Accurately set up medications as per Doctor

Clean at end of shift

Bring medications to Harmony Pet Wellness Center as needed