Customer Service Representative

Job Description

Job Description

We are a Multi-Hospital practice group located in Downtown Manhattan that is looking to hire a Friendly and Warm individual that is Compassionate about working with people and animals.

Veterinary Receptionists MUST Have:
– Great People and Customer Service Skills
– Great Communication Skills in Person, on the Phone and via E-mail (speak clearly, write legibly and with proper grammer)
– Good Computer Skills.
– Multitasking Abilities
– Detail Oriented
– Compassion for Animals
– Great Work Ethics
– Desire to WANT to Help People
– Ability to Effectively Manage Daily Interactions
– Ability to Educate Clients

We are looking for someone that provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Candidate will be expected to answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client-waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required.

If you are a reliable, detail-oriented person that can work well independently and as part of a team, enjoys working with people and Always Strives to do their BEST – then we are Looking for YOU!

Experience as a Veterinary Receptionist is necessary. Please send us an original cover letter and resume in the body of an e-mail for review. Attachments will NOT be opened. You must be able to also provide us with working references. We offer a great benefits package for full-time employees.

Our website is We look forward to hearing from you.

Job Details

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Job Location

NEW YORK, New York, United States

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West Village Veterinary Hospital