Customer Service Representative

Job Description

Job Description

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required.

Job Details

Employment Type:
Full-time
Position Type:
Other
Earliest Start Date:
15-Apr-2021
Modified
16-Apr-2021

Job Location

Orland Park, Illinois, United States

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Midwest Animal Hospital