Community Program Facilitator

Job Description

Job Description


National Veterinary Associates (NVA™) is the largest private owner of freestanding veterinary hospitals, pet resorts and specialty pet hospitals in the United States, Canada, Australia, and New Zealand. Each general practice hospital, specialty hospital and pet resort operates under their own unique brand. With rapid annual growth through acquisition, NVA seeks individuals with the ability and knowledge to manage the current operation and scale tomorrow to support a much larger and complex organizational footprint. Our many veterinarians provide a full range of medical and surgical services, and our local hospital and pet resort leaders embody the entrepreneurial spirit in which NVA was created. NVA believes in putting clients and community first, engaging with respect and integrity, and making a lasting and positive impact. We are a community dedicated to the love of animals and the people who love them.

National Veterinary Associates is seeking a Community Program Facilitator to support key community building initiatives. In this role, you will help us achieve our vision by designing and facilitating programs that support professional development, continuous learning and employee health and wellness throughout the organization.


The Community Team combines several specialized services and provides organization-wide programs and services: Culture building tools, Leadership effectiveness, organizational development, communication, employee engagement strategies, diversity, and inclusion, change management and health and wellness. We provide planning and development support to all levels of staff to meet the changing needs of the organization and its clients.


Under the direction of Community Team Director, the Program Facilitator is responsible for supporting in the development and facilitation of the Community Team training programs to meet the needs of the NVA community.

This will include a variety of activities, including but not limited to:

  • In collaboration with other Community team members, develop and execute programs
  • Facilitate and delivers new/current programs to address emerging needs in the community
  • Monitor and evaluate the effectiveness of programs, and/or events and makes changes required to maintain relevance and quality
  • Contributes ideas for new programs and/or projects based on expressed need in the community
  • Actively seeks partnerships, alliances, and collaborative relationships to enhance service delivery and develop community capacity
  • Cover off for other Community Services Staff as required
  • Virtual or on-site execution of programs, initiatives, curricula, and activities.
  • Partner with program planners to develop and complete required reports (program assessments, participant tracking, safety procedures, etc.) associated with each program
  • Deliver creative, engaging, and educational experiences for participants using organization program curricula as a guide and ensure that all participants are treated with respect and care


  • Excellent facilitation skills; strong verbal, written and interpersonal skills
  • Experience in Organizational Development, Change Management
  • Coaching/Consulting experience
  • Strong organization and administrative skills
  • Detail-oriented, ability to multi-task and manage time effectively
  • Team player, professional, friendly, and enthusiastic
  • Self-starter with a proactive attitude who can anticipate needs in a fast-paced, dynamic, and often ambiguous environment
  • Flexibly adapting to serve multiple and diverse audiences
  • Proven track record in designing and executing successful professional training programs
  • Familiarity with traditional and modern training methods (adult learning, mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.)
  • Working knowledge of Microsoft Office programs
  • Travel to visit multiple training locations (approximately 50% – 60%)


  • The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders/teams – people you will be proud to work with and who also have fun.
  • The business. We work for the love of animals and the people who love them. We enjoy driving a successful privately-owned business while living our values and our “why”.
  • The opportunity. Your days and projects will offer variety with the opportunity to gain operational, cross-functional, and executive leadership exposure as a trusted internal business partner. You would have the opportunity to help build and shape a fast-growing, global company within a high-growth, exciting industry.


NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship. Hiring is contingent on candidate verifying their eligibility to work in the United States.

*This role is not open to receiving agency candidates and any contingent submissions will not be honored.

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Job Location

Remote - USA, United States

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National Veterinary Associates