Client Services Representative

Job Description

Job Description

Full Time Reception Position

Asheville Veterinary Associates is looking for an experienced customer service representative to join our energetic, knowledgeable team at our south Asheville location. Our team consists of fun-loving individuals who strive for continuous improvement, building relationships, problem solving, and strengthening the human-animal bond. We provide high quality and compassionate care to the best people and pets of Asheville.

“We treat every client as though they are family and every pet as if it were our own”

1 year veterinary customer service (preferred)


-Provide customer service such as greet customers, answer questions, process incoming patients, and handle payments.

-Answer phone calls, which may involve answering questions and screening and scheduling appointments.

-Handle incoming and outgoing mail and email.

-Update, prepare and file patient charts.

-Enter data into a computerized billing program.

-Process credit card payments and prepare bank deposits.

-Retrieve prescriptions and assist with filling.

-Assist with pet supply purchases such as pet food, supplements, and grooming items.

-Assist with some animal restraint and or treatments.


-Paid time off

-Paid holidays off

-Annual uniform stipend


-Life Insurance

-Medical, eye, and dental insurance

-Pet discounts

-Flexible schedule


8 hour shift (4 per week) + every other Saturday 8-12pm

Job Details

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Job Location

Asheville, North Carolina, United States

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Asheville Veterinary Associates - South