Job Description

Raymond Animal Hospital is looking for an experienced Customer Service Representative to join our team. The ideal candidate will be proficient in all aspects related to customer service, which includes : scheduling and intaking appointments, answering phones, checking-out clients, multi-tasking, etc. . We are searching for someone who is capable of working in a fast-paced, team-oriented environment. We are looking for outgoing and enthusiastic learners who can adapt to ever-changing situations. If you are interested in working in an environment where your education and talents are greatly valued, and you have excellent teachers dedicated to the development of your skills as a professional customer service representative, then this is the place for you.

Other requirements include:

• Flexible availability: About 30-40 hours per week. Must be able to work some Saturdays and a later shift at least once a week.
• Positive attitude
• Attention to detail
• Enthusiasm
• Ability to multi-task
• Kindness, care, and compassion with our valued clients and patients
• Ability to handle stressful or uncomfortable situations with care and professionalism

Job Type: Full and part-time available

Experience:

• Customer service experience: 1+ years (preferred)
• Office experience and phone skills: 1+ year (preferred)
• Computer skills (i.e typing, Word, Excel, Outlook, scans/fax)

Education:

• High school or equivalent (required)

Additional Compensation:

• 401(k)
• Health/dental/vision insurance
• Uniform allowance
• Paid time off/ paid holidays
• Personal pet discounts